Returns Policy

  • SLOLI accept return and refund for quality issues only.
  • Any other issues for refund is acceptable under situation of mutual agreement of buyer and seller.
  • Quality issues include a defect, deficiency, or significant variation in a product's expected appearance or performance.
  • If it’s determined that the product has quality issues, we will provide a full refund for the damaged product or resend a new product.
  • SLOLI will bear the shipping costs.       
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  • Size Exchange Policy
  • We can provide size exchange service. Email us here:en@sloli.store
  • Item must be returned within 7 days from the day you've received your order, transit times are not included within this time
  • Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.)
  • The label must be kept.
  • Any items purchased from a SLOLI  cannot be returned for a cash refund.
  • Customers need to bear the return shipping costs
         Still not sure on our returns policy? Email us here. en@sloli.store
         Skype:live:slolisport
         HANGZHOU WHALE TECHNOLOGY CO.,LTD
         ADDRESS :3F,No.27,No.3Road,Dongzhou Gongyeyuan,Fuyangqu,Hangzhou,Zhejiang,China
         Phone: +86-17717817203